About Jones Packaging

Jones Healthcare Group is a world-class provider of advanced packaging and medication dispensing solutions. For over a century our partnerships, knowledge and expertise across healthcare sectors have uniquely positioned us to respond to evolving market needs with insights and opportunities for our customers.

Challenge

Putting B2B customers first

Jones Packaging was seeking a new B2B eCommerce solution to deliver an intuitive user experience, provide real-time inventory and pricing by integrating their ERP system, and streamline internal business processes.

Solution

Growing a B2B legacy

Jones partnered with XCentium based on our reputation in the B2B eCommerce industry, as well as our deep experience with integrating leading ERP solutions.

The Episerver B2B Commerce Cloud platform features a robust ecommerce core out of the box, enabling Jones Healthcare to manage B2B business requirements. The Episerver SaaS platform allowed Jones to create unique solutions to solve their business complexities. With new features and updates automatically applied to the cloud environment, their team will have a continually updated platform to expand with as they grow in the future.

Outcome

Delivering exceptional B2B experiences

Jones Packaging’s solution features several key outcomes that are helping them extend and grow their legacy of customer-first service. In addition to providing excellent service, this solution will help the Jones team streamline their internal processes, control costs, and provide a more efficient way to do business.

Their new site is responsive across web and mobile devices. Built in support for Content Delivery Networks to quickly deliver web content, while having an easy-to-use and intuitive Content Management System to deliver a great user experience.