SUCCESS STORY

Joyce Meyer Ministries

Delivering a global commerce experience



About JMM

Joyce Meyer Ministries (JMM) is a global Christian nonprofit based in Fenton, Missouri. With 21 field offices and 9 international offices, JMM’s team reaches millions daily through digital platforms, television, radio, and live conferences.

Challenge

Maximizing Their Commerce Potential

To better serve their global audience, JMM identified the need for a modern, accessible website. The primary objectives were:

  • Simplifying the complexities of managing an international eCommerce platform.
  • Creating a scalable, personalized, and customer-centric experience.

Solution

Delivering Global Commerce

JMM collaborated with XCentium to implement an advanced global commerce platform. Highlights of the solution included:

  • Sitecore Commerce integrated with Azure Cloud for scalability, geo-redundancy, and security.
  • Support for multiple currencies and international payment gateways like PayPal, Amazon Pay, Apple Pay, and more.
  • Avalara integration for seamless tax calculations across global regions.
  • Introduction of subscription services to enable recurring donations and automated payments.
Combined Commerce Sites
3
Scientific Customer Base
+18%
Browser Time per Session
+20%

Outcome

Reaching Customers Worldwide

The revamped digital platform achieved impressive results:

  • Consolidated Infrastructure: Unified three separate commerce websites into a single, streamlined site.
  • Audience Growth: Achieved an 18% increase in scientific customers, a key target demographic.
  • Improved Engagement: Realized a 20% increase in session duration, reflecting the site’s enhanced usability and relevance.

Joyce Meyer Ministries now operates with a cutting-edge global commerce solution, empowering them to extend their mission and engage a wider audience with ease and efficiency.