Joyce Meyer Ministries
Delivering a global commerce experience
About JMM
Joyce Meyer Ministries (JMM) is a global Christian nonprofit based in Fenton, Missouri. With 21 field offices and 9 international offices, JMM’s team reaches millions daily through digital platforms, television, radio, and live conferences.
Challenge
Maximizing Their Commerce Potential
To better serve their global audience, JMM identified the need for a modern, accessible website. The primary objectives were:
- Simplifying the complexities of managing an international eCommerce platform.
- Creating a scalable, personalized, and customer-centric experience.
Solution
Delivering Global Commerce
JMM collaborated with XCentium to implement an advanced global commerce platform. Highlights of the solution included:
- Sitecore Commerce integrated with Azure Cloud for scalability, geo-redundancy, and security.
- Support for multiple currencies and international payment gateways like PayPal, Amazon Pay, Apple Pay, and more.
- Avalara integration for seamless tax calculations across global regions.
- Introduction of subscription services to enable recurring donations and automated payments.
- Combined Commerce Sites
- 3
- Scientific Customer Base
- +18%
- Browser Time per Session
- +20%
Outcome
Reaching Customers Worldwide
The revamped digital platform achieved impressive results:
- Consolidated Infrastructure: Unified three separate commerce websites into a single, streamlined site.
- Audience Growth: Achieved an 18% increase in scientific customers, a key target demographic.
- Improved Engagement: Realized a 20% increase in session duration, reflecting the site’s enhanced usability and relevance.
Joyce Meyer Ministries now operates with a cutting-edge global commerce solution, empowering them to extend their mission and engage a wider audience with ease and efficiency.
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