When talking with potential clients, I often hear concerns about the time, cost, and effort required to implement or re-platform an eCommerce system. Sound familiar?
Not too long ago, setting up an eCommerce system was a massive undertaking, especially for enterprise-level businesses. However, the good news is that with SaaS solutions and the right implementation partner, the process has become more affordable, faster, and far less stressful.
Did you know that 86% of buyers are willing to pay more for a better customer experience? Yet only 1% of customers feel their vendors meet their expectations (Forbes, 2014). That leaves a lot of room for improvement!
Here are 10 reasons why it's a great idea to consider a SaaS commerce solution:
- Cloud Migration is the Future: Nearly half of the companies surveyed in the Insight Intelligent Technology Index have already migrated to the cloud. With cloud adoption becoming the norm, SaaS is the natural next step.
- Lower Initial Costs with No License Fees: Concerned about your budget? SaaS eliminates the need for hefty upfront license purchases, installation costs, and ongoing maintenance or upgrade expenses.
- Fast Go-to-Market: When you're aiming for a quick launch (often yesterday!), SaaS solutions make sense. The software is pre-installed, pre-configured, and ready to go—no need for server installations or manual setups on your end. Plus, experts will guide your team through the training, saving more time.
- No Scaling Stress: The SaaS provider handles scaling to accommodate peak traffic times, so you don’t have to worry about performance issues or overburdened infrastructure during high-demand periods.
- Improved Data Security: A SaaS provider takes data security seriously. In fact, their entire business model depends on keeping data secure for all their customers—often making them even more vigilant than in-house teams might be.
- Enhanced Uptime: Because SaaS providers support multiple clients, they invest heavily in ensuring a reliable, consistent experience for all users. Geo-redundancy for disaster recovery is part of the package, ensuring maximum uptime.
- Easy Integration & Automation: SaaS solutions come with established best practices for shopping cart integrations and connecting back-office systems. You can skip the trial-and-error phase and move straight to deployment.
- PCI Compliance Handled for You: Achieving and maintaining PCI compliance can be time-consuming and expensive. With SaaS, your provider handles all the compliance requirements, saving you valuable resources.
- Painless Upgrades: With SaaS, upgrades and patches are managed by the provider, not your internal team. You won’t need to worry about hardware updates or missing out on new features as the software evolves.
- Free Up Internal IT Resources: SaaS solutions free up your internal IT staff from managing eCommerce responsibilities, allowing them to focus on other important projects within the organization.
Ready to Bring Your Digital Experiences to the Cloud?
The key benefit of SaaS is its agility—it enables quick responses to customer demands, putting you in the 1% of companies that satisfy their customers.