About Nerium

Nerium International, a Dallas-based skincare company, specializes in age-defying skin products. Operating in the USA, Canada, and Mexico, Nerium aims to expand rapidly into new international markets.

Challenge

Defining a Scalable Commerce Solution

Nerium’s existing platform lacked the scalability to support its aggressive global growth strategy. The company needed a robust solution capable of handling rapid market expansion while addressing the complexities of international commerce, including multi-language support and region-specific business rules.

Solution

Building a Comprehensive, Global Platform

To meet Nerium’s needs, XCentium implemented a scalable architecture using:

• Sitecore Experience Platform: Delivered a content-driven CMS to manage localized content and product catalogs.
• Episerver B2B Commerce Cloud: Provided the foundation for a powerful, flexible eCommerce solution.
• Exigo System Integration: Seamlessly connected CRM and ERP functionalities for account creation, subscription management, pricing, and product data.
• Clay Tablet Integration: Enabled rapid addition of country-specific sites and languages without requiring local language expertise in-house.

Key Features:

• Custom Shopping Funnels: Tailored experiences by customer type, country, and context, offering personalized pricing, products, and promotions.
• Reusable Resources: Components and templates minimized development and maintenance overhead, streamlining global rollouts.
• Localization Capabilities: Adapted business rules, tax codes, and language versions for each market.

Outcome

Creating a Powerful Foundation for Global Success

Nerium’s new commerce solution, combining Sitecore CMS and Episerver B2B Commerce Cloud, delivers a scalable platform equipped for rapid international expansion.

Key Benefits:

• Accelerated Market Entry: The modular architecture and reusable resources enable quick deployment in new countries.
• Streamlined Operations: Integrated systems reduce complexity, ensuring efficient management of subscriptions, pricing, and customer accounts.
• Localized Experiences: Country-specific content, products, and business rules enhance customer engagement and compliance.

By leveraging XCentium’s expertise, Nerium is well-positioned to drive global growth, offering a seamless and localized customer experience in every market they enter.