Commerce

Design and deliver connected commerce experiences with Agentforce Commerce

Overview

Agentforce Commerce (formerly Commerce Cloud) connects digital storefronts, order management, and customer data into a unified platform. It supports both B2C and B2B models and uses AI to improve product discovery, personalization, and operational efficiency.

XCentium helps organizations implement Agentforce Commerce to connect systems, streamline operations, and support scalable digital growth. We design architectures that unify storefronts, transactions, and customer data to support modern, AI-driven commerce strategies.

Key capabilities

Unified commerce experiences: Connect online, in-store, and backend systems to deliver consistent customer experiences across channels
B2C and B2B commerce: Support complex buying journeys, pricing models, and account-based purchasing
Order management integration: Manage orders across channels with real-time visibility into inventory, fulfillment, and status
AI-driven product discovery: Improve search, recommendations, and merchandising using customer and behavioral data
Personalized shopping experiences: Deliver tailored content, offers, and experiences based on real-time insights
Composable commerce architecture: Build flexible, modular commerce solutions that adapt to changing business needs
Payments and checkout optimization: Deliver secure, streamlined checkout experiences that improve conversion rates

How XCentium helps

We design, implement, and optimize Agentforce Commerce to align with your business model, product structure, and customer experience goals.

This includes platform implementation, integrations with ERP and other systems, data architecture, and AI-driven capabilities such as personalization and product recommendations. We also support ongoing improvements to help you scale and adapt as your business evolves.