Success Story

Itron

Meet evolving customer expectations with stable, secure, and agile technology.


About Itron

Itron has decades of experience in delivering innovative, secure solutions for modernizing critical infrastructure to over 8,000 customers in 100+ countries. Their focus is on electricity, gas, water, and smart city services.


Challenge

Exceeding expectations


The first priority was to update their website to Sitecore 9. However, Itron experienced major security scares, making the dependability of the site another top priority.



Solution

Harnessing the leading digital experience platform


Itron partnered with XCentium to update their Sitecore-powered website. In order to maximize the scalability, geo-redundancy, and security of the new site, Azure Cloud and Coveo Cloud were integrated with the Sitecore 9 solution. The upgrade to Coveo Cloud from on-prem Coveo not only made the website more secure and scalable but also made it faster with a Content Delivery Network and more functional with an Intelligent Search Platform.
Increased Engagement
90%
Managed Services
24/7
Trained Members
15



Outcome

Delivering technically exceptional and secure solutions


One of the key benefits of Sitecore is the capability to integrate with many software systems. This was very important to Itron, as their development team had created their own product management system in SharePoint. XCentium’s team was able to integrate this homegrown solution with Sitecore to create a seamless internal workflow, as well as an engaging interface for customers.





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