Overview

Itron delivers innovative and secure solutions for modernizing critical infrastructure, serving over 8,000 customers in more than 100 countries. With a focus on electricity, gas, water, and smart city services, Itron leads the way in building smarter, more sustainable communities.

Challenge

Exceeding Expectations

Itron sought to upgrade their website to Sitecore 9 for enhanced functionality and a modern digital presence. However, pressing security concerns emerged as a priority, necessitating a dependable and scalable solution to protect their digital assets.

Solution

Harnessing the Leading Digital Experience Platform

Itron partnered with XCentium to implement a robust and secure website solution. Key features included:

• Azure Cloud Integration: Ensuring scalability, geo-redundancy, and enhanced security.
• Coveo Cloud Upgrade: Transitioning from on-prem Coveo to cloud-based Coveo enhanced site speed with a Content Delivery Network (CDN) and expanded functionality via an Intelligent Search Platform.



Outcome

Delivering Technically Exceptional and Secure Solutions

The upgraded platform provided Itron with:

• Enhanced Security: Cloud-based solutions reduced vulnerabilities and ensured safe operations.
• Improved Scalability and Redundancy: Azure Cloud integration enabled global reliability.
• Streamlined Workflows: Sitecore’s integration with SharePoint optimized internal processes, reducing manual efforts and increasing productivity.
• Customer Engagement: Faster website performance and intelligent search features elevated user satisfaction.

By aligning with Itron’s strategic goals, XCentium delivered a secure and scalable platform that reflects Itron’s commitment to innovation and reliability in critical infrastructure modernization.