The Salesforce Partner Navigator program helps clients find the right partner for their Salesforce implementation by highlighting the products and industries each partner specializes in, as well as their level of expertise in those areas. Salesforce evaluates each of its partners based on a variety of factors such as industry expertise, demonstrated Salesforce product knowledge, and record of customer success. 

XCentium’s team worked through multiple levels of achievements within the Navigator program on their way to achieving Master status; first by becoming certified through the formal Salesforce certification process, and then by submitting customer-surveyed implementation projects, customer stories and references to Salesforce. These steps helped them earn the highest levels of designation in B2B Commerce. 

Salesforce defines Master Navigator Partners as true masters of a given industry or product that have demonstrated both a track record of deep knowledge and customer success within these types of implementations to earn top certification.