Commerce That Scales With You

Streamline operations and enhance post-purchase experiences with our robust Order Management services. Gain full visibility and control over the entire order lifecycle—from purchase to fulfillment to returns. We support complex needs like multi-location inventory, split shipments, and real-time updates, integrating with ERP, WMS, CRM, and logistics systems. Whether D2C or B2B, XC delivers scalable, efficient OMS solutions that boost accuracy, speed, and customer satisfaction.

Capabilities and Expertise

One partner for all your commerce needs

We'll help you adapt to new ways of servicing customers and delivering unique commerce experiences.

Front-End Platform Implementation: We build responsive, conversion-optimized digital storefronts using platforms like Salesforce Commerce Cloud, Sitecore OrderCloud, and Optimizely. Our solutions are tailored for mobile performance, personalization, and seamless back-end integration.
Order Management Systems (OMS): We implement OMS solutions that streamline the entire order lifecycle—from inventory visibility to split shipments, cancellations, and RMAs. Our architecture supports high-volume, multi-location fulfillment and integrates with ERP, CRM, WMS, and logistics systems.
ERP & CRM Integration: We connect your commerce stack to key systems like SAP, NetSuite, Salesforce, and HubSpot to ensure real-time data flow. This enables accurate inventory, streamlined operations, and unified customer views across teams.
Product & Site Search Optimization: We enhance product discovery with tools like Algolia and Elasticsearch, delivering fast, intelligent, and personalized search results. Search is fine-tuned to reflect business priorities like margin, availability, and relevance.
Payment Gateway Setup: We integrate secure, global payment gateways such as Stripe, Adyen, and Authorize.Net. Our setups support mobile wallets, one-click checkout, fraud protection, and multi-currency transactions.
Tax Automation Configuration: We configure automated tax calculations through providers like Avalara and Vertex. This ensures compliance across regions, accurate real-time rates, and simplified reporting.
Personalization & Segmentation: We enable dynamic experiences through behavior-based targeting, real-time recommendations, and custom promotions. Users receive relevant offers across devices and channels, increasing engagement and loyalty.
Marketing Automation & Campaign Sync: We integrate platforms like Salesforce Marketing Cloud and HubSpot to align campaign efforts with customer journeys. This ensures timely, personalized messaging tied to browsing and purchase behavior.
Returns & RMA Workflows: We build post-purchase experiences that support RMAs, exchanges, and restocking logic. Our solutions are designed to reduce friction, improve retention, and keep operations efficient.

Our Commerce Toolkit

We integrate and operate across the leading platforms and tools to deliver a cohesive, high-performance commerce ecosystem. Our work spans front-end platforms like Salesforce Commerce Cloud, Sitecore OrderCloud, and Optimizely, with deep integration into OMS and ERP systems such as SAP, NetSuite, and Microsoft Dynamics. We connect to CRMs like Salesforce and HubSpot, enhance product discovery with Algolia and Elasticsearch, and streamline payments through Stripe, Adyen, and Authorize.Net. For tax compliance, we implement Avalara and Vertex, and we unify marketing efforts using Salesforce Marketing Cloud, SendGrid, and Klaviyo.

Schedule a Free Demo

Let us walk you through a real-world example of how we streamline and scale digital commerce for enterprise brands.

Free Consultation

Learn more

Success Story

Stitch and Tie

Delivering a custom fit commerce solution and an omnichannel transformation while ensuring connectivity with back-office logistics and operations.

Improved User Experience: Customers can create personalized looks from the convenience of their home or office.
360 Commerce: Their new commerce systems handles both rental and retail use cases seamlessly across online and offline channels.
Operational Efficiencies: Through back-office optimization, platform modernization, and reliance on AI.