About the client

Itron delivers secure solutions that help modernize critical infrastructure. The company serves more than 8,000 customers in over 100 countries across electricity, gas, water, and smart city services.

Challenge

Itron needed to upgrade its website to Sitecore 9 to support enhanced functionality and a more modern digital presence. Security concerns also became a priority. Itron needed a dependable, scalable solution that could help protect its digital assets.

Solution

Itron partnered with XCentium to implement a secure and scalable website solution built on Sitecore 9. The upgrade gave Itron a stronger foundation for managing its digital presence and meeting evolving customer expectations.

XCentium integrated Microsoft Azure to support scalability, geo-redundancy, and enhanced security. This helped Itron build a more reliable foundation for its website.

XCentium also upgraded Itron from on-premises Coveo to Coveo Cloud. The move improved site speed through a content delivery network and expanded functionality through an intelligent search platform. Sitecore integration with Microsoft SharePoint also helped streamline internal workflows, reduce manual effort, and increase productivity.

Outcomes

The upgraded platform gave Itron a more secure, scalable, and reliable digital foundation. Cloud-based solutions helped reduce vulnerabilities and support safe operations.

The website upgrade also improved scalability, redundancy, internal workflows, and customer engagement. Faster website performance and intelligent search features helped improve the user experience.

Technology

• Sitecore 9
• Microsoft Azure
• Coveo Cloud
• Microsoft SharePoint