About JMM

Joyce Meyer Ministries (JMM) is a global Christian nonprofit based in Fenton, Missouri. With 21 field offices and 9 international offices, JMM’s team reaches millions daily through digital platforms, television, radio, and live conferences.

Challenge: Maximizing Their Commerce Potential

To better serve their global audience, JMM identified the need for a modern, accessible website. 

The primary objectives were:
 

- Simplifying the complexities of managing an international eCommerce platform.

- Creating a scalable, personalized, and customer-centric experience.

Solution: Delivering Global Commerce

JMM collaborated with XCentium to implement an advanced global commerce platform. 

Highlights of the solution included:
 

- Sitecore Commerce integrated with Azure Cloud for scalability, geo-redundancy, and security.

- Support for multiple currencies and international payment gateways like PayPal, Amazon Pay, Apple Pay, and more.

- Avalara integration for seamless tax calculations across global regions.

- Introduction of subscription services to enable recurring donations and automated payments.
 

Outcome: Reaching Customers Worldwide

The revamped digital platform achieved impressive results:
 

Consolidated Infrastructure: Unified three separate commerce websites into a single, streamlined site.
 

Audience Growth: Achieved an 18% increase in scientific customers, a key target demographic.
 

Improved Engagement: Realized a 20% increase in session duration, reflecting the site’s enhanced usability and relevance.

Joyce Meyer Ministries now operates with a cutting-edge global commerce solution, empowering them to extend their mission and engage a wider audience with ease and efficiency.

 

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