Enterprise search & discovery services
Help customers find the content, products, and information that matter to them faster.
XCentium designs and implements search and discovery experiences that connect content, product data, metadata, relevance, recommendations, and AI-enabled capabilities across websites, commerce experiences, portals, and other digital channels.
Make finding the right information easier
Search becomes more difficult as content, products, and data spread across multiple systems. Customers may know what they need but struggle to find it because relevance, metadata, indexing, filters, or content structures are not working together.
We help organizations improve both the technology behind search and the experience around it, from source content and indexing to relevance, recommendations, interfaces, and ongoing optimization.
How we help with search & discovery
Search strategy & experience design
Define what users need to find, where the information lives, and how search should support customer journeys, business goals, and digital experiences.
Implementation & integration
Implement enterprise search platforms and connect them with CMS, commerce, product data, knowledge sources, and other systems that contain the information customers need.
Relevance tuning & findability
Improve how results are ranked, filtered, categorized, and presented through metadata, relevance rules, synonyms, facets, and other search controls.
Recommendations & discovery
Help users discover relevant content and products beyond direct keyword searches through recommendations, related content, behavioral signals, and other discovery capabilities.
AI-enabled search
Apply AI-enabled capabilities where they improve how users search, ask questions, interpret results, and discover information while maintaining strong source content, data, and governance.
Measurement & optimization
Use search behavior, analytics, zero-result queries, engagement, and other signals to identify gaps and continuously improve the search experience.
Common challenges we help solve
Poor or irrelevant search results
High numbers of zero-result searches
Content and product data spread across systems
Weak metadata and taxonomy
Customers struggling to discover relevant information
Limited recommendations and related content
Search experiences that are difficult to manage
Limited visibility into what users are trying to find
Case Study
Regal Rexnord
We partnered with Regal Rexnord to replace basic eCommerce search with Coveo and improve product discovery across a large, complex catalog.
750,000+ products
Supported search across a large industrial product catalog.
550 million pricing records
Connected high-volume commerce data with the search experience.
More relevant results
Helped customers find products through more tailored search results.
Search performance insights
Enabled analytics on search behavior and content performance.
Related assessments & offers
DXP fit & implementation assessment
Evaluate platform fit, architecture, and implementation requirements to support long-term digital experience goals.
Platform value realization assessment
Identify untapped platform capabilities that improve customer experiences, efficiency, and return on technology investments.
Frequently asked questions
Search and discovery includes the technologies and experience patterns that help users find relevant content, products, answers, and information across digital channels. It can include keyword search, filters, facets, recommendations, related content, personalization, and AI-enabled search capabilities.
XCentium provides enterprise search and discovery consulting and implementation services across search strategy, experience design, platform implementation, integration, relevance tuning, recommendations, metadata and taxonomy, AI-enabled search, analytics, and ongoing optimization.
XCentium can assess search behavior, data sources, metadata, indexing, relevance, filters, analytics, and the user experience to identify why people are struggling to find information. Improvements can involve configuration, content structure, integrations, relevance tuning, recommendations, interface changes, or the search platform itself.
Yes. Enterprise search can bring together information from content management systems, commerce platforms, product data, knowledge sources, and other repositories. XCentium helps design and implement the integrations needed to make this information easier to discover through a connected search experience.
AI can support more natural queries, semantic understanding, conversational experiences, recommendations, summarization, and new ways to discover information. These capabilities still depend on strong source content, metadata, data quality, integrations, relevance, and governance to produce useful results.
XCentium works with Coveo, Algolia, Sitecore Search, and Squiz Funnelback Search. These tools support different search, relevance, and discovery requirements. We connect them with content, product data, knowledge sources, and other systems, then configure indexing, relevance, filters, analytics, and the search experience.
Help customers find what they need
Whether you are improving an existing search experience or introducing new discovery capabilities, we can help connect the technology, content, data, and experience around it.