AI-enabled experience design working session
A complimentary working session for digital and experience leaders to identify opportunities to improve customer experiences, streamline design delivery, and determine where AI can create measurable business value.
Identify where AI can accelerate experience design and improve delivery
Most organizations are already experimenting with AI throughout the design process. The challenge isn't simply adopting AI. It's understanding where AI can create the greatest value, improve collaboration, reduce bottlenecks, accelerate delivery, and create better digital experiences.
During this working session, we'll review how your team designs and delivers digital experiences, discuss the challenges you're facing today, and identify the highest-impact opportunities to strengthen your experience design process. You'll leave with executive recommendations and prioritized next steps based on your organization's goals.
What's included
Current-state experience design process review
Assessment of design and delivery challenges
High-level design review of one digital experience
Identification of AI opportunities across the experience design process
Prioritized experience improvement recommendations
Executive recommendations aligned to business goals
Prioritized next steps
Ready to get started?
Outcomes
Clear understanding of your current experience design process
Prioritized opportunities to improve digital experiences
Greater clarity on where AI can create measurable business value
Executive recommendations aligned to your business goals
Better alignment across design, product, and technology
Prioritized next steps for moving forward
Frequently asked questions
An AI-enabled experience design process integrates AI across every stage of experience design, from user research and heuristic evaluation through journey mapping, UX and UI design, prototyping, design systems, and continuous optimization. Rather than replacing designers, AI helps reduce repetitive work, accelerate insight generation, improve collaboration, and enable teams to focus on creating better digital experiences.
The working session is designed for in-house UX, digital experience, product, and marketing leaders responsible for improving digital experiences and modernizing the way design work is delivered. It is ideal for organizations looking to move beyond isolated AI experiments and identify practical opportunities to improve both team performance and customer experiences.
Traditional AI assessments typically focus on technology readiness or selecting AI tools. This working session focuses on improving the experience design process by identifying where AI can strengthen research, collaboration, design, and delivery to create better digital experiences.
The working session is a two-hour collaborative session that can be delivered virtually or onsite. By the end of the session, your team will have a clear understanding of its current experience design process, prioritized opportunities for improvement, and prioritized next-step recommendations.
No formal preparation is required. We tailor each session to your organization's current experience design process, business priorities, and AI adoption goals. For the most productive discussion, we recommend including leaders from UX, product, digital experience, marketing, and technology.
At the conclusion of the session, you'll receive a summary of key findings, prioritized recommendations, and suggested next steps. If additional support is needed, XCentium can help implement those recommendations through services such as user research, journey mapping, experience strategy, UX and UI design, design systems, accessibility improvements, and experience optimization.
Yes. The AI-enabled experience design working session is offered at no cost and with no obligation. Its purpose is to help organizations identify opportunities to improve digital experiences and determine where AI can create the greatest business value across the experience design process.